I have been developing a shop for some time now and am getting very close to launch date. We are trying to sort the checkout out.
One issue that we have is that we sell heavy products that can only be shipped by courier. Australia being the vast land of sand with huge unpopulated areas makes this very hard to deal with. and the Australia post calculator only works to 20kg (i wish it could separate it into blocks of 20kg and just keep multiplying / adding the costs for our non courier heavy goods)
I am using the IInet version of Epages and its running 6.10.something but i understand it will be upgraded shortly. Their documentation says that australia post can be used or a shipping / region matrix can be used instead for more complex shipping. I cannot find a shipping matrix and IInet are trying to find out where it is in the software.
If the matrix is what i think it is (postcode regions vs weight vs cost) then this could help us out immensely and allow us to have the checkout complete smoothly. Without it we have to get people to ask for a quote which defeats the object of an online store.
Any idea or hints as to how the shipping matrix works and where it may be hidden?